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Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
For support in Ireland, click here
 

Customer Resource Centre

Chargebacks

 

Your guide to reducing hassle and cost

Cardholders and card issuers can place disputes on transactions for a variety of reasons including product returns, defects, cancelled reservations, and card processing errors. Since the chargeback process can be costly and time consuming, merchants should consider it an important priority and be able to deal with chargebacks quickly and effectively without incurring additional charges.

To help your business prepare and reduce the hassle and cost of the chargeback process, read our helpful guide.

Disclaimer:

This website contains general information, it is recommended that you seek legal and expert advice regarding your own merchant chargeback policies.

 

Need to talk to us about chargebacks?

 

Find out more about
chargebacks

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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