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Europe

Denmark
Germany
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Spain

Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
For support in Ireland, click here
 

Customer Resource Centre

Testing your account

Testing your account

Before you can start processing transactions through your account you will need to complete certain tests with us.

Depending on the way you plan on using Opayo to process your transactions will determine the tests you need to carry out on your account.

Process a terminal transaction

Within your MyOpayo you are able to process transactions through your account.

MyOpayo has a virtual terminal available to you where you can directly enter transactional details and process a transaction.

In order to process a transaction you will need to log into your MyOpayo account.

Before doing so however, you must first ensure that the user you plan on processing the transaction with has the privileges to do so.

Fraud Prevention

In this guide we will look at the tools that help with reducing the risk of fraud

The basics

Get help with our terminology and identify error codes and meanings

24/7 support

Need help understanding your screening results? Get in touch with us.

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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